If you're seeing no chart data in the performance section or the AutoTrader page, don't worry! This guide will help you understand why this happens and how to resolve it.
Step 1: Understand the Issue
The absence of chart data means that the AutoTrader is not tracking any trades. There could be several reasons for this:
No trades tracked yet: The AutoTrader hasn't recorded any trades from your broker account or manually entered trades.
No previous trades for performance data: If no trades have been tracked or performed yet, there won't be any data to display.
Efficiency Tip: If you’ve just set up your AutoTrader, it may take a moment before trades start appearing. Be patient and allow a few minutes for the system to begin tracking and displaying data.
Step 2: Verify Your Trades
Although you may see trades in your broker account, the AutoTrader needs to actively track these trades. Without active tracking, no performance data or charts will be shown.
Ensure that the Auto Trader system is actively tracking trades, either through automatic or manual entry.
Check if trades have been imported from your broker account into the Auto Trader platform.
Efficiency Tip: Double-check that your broker account is correctly linked to the AutoT rader system to ensure smooth data import. If you're manually entering trades, confirm they're correctly entered to avoid any discrepancies.
Step 3: Wait for Data to Appear
Once you've confirmed that trades are being tracked, allow the system some time to update:
After logging in or after a trade is executed, wait for about three minutes.
This will give the Auto Trader time to process and generate the necessary chart and performance data.
Efficiency Tip: Refresh the page after waiting a few minutes to ensure the data is updated and displayed properly.
Step 4: Confirm Auto Trader Activity
Even if you see no chart data, this doesn't mean your Auto Trader bot is inactive. The bot could still be running and active, but just not tracking any trades yet.
Cautionary Note: If you've just activated the Auto Trader or made changes to settings, it may take some time for the system to fully start tracking. Make sure your bot is set up correctly, and monitor it regularly to ensure everything is functioning as expected.
Step 5: Conclusion
If you're still experiencing issues with missing chart data:
Double-check that trades are actively being tracked and imported from your broker.
Wait a few minutes after new trades are added to allow for the data to process.
Cautionary Note: If the issue persists after following these steps, contact support for further troubleshooting. There could be an issue with the data synchronization between your broker and the Auto Trader system.
By following these steps and keeping these tips and notes in mind, you'll be able to resolve the "no chart data" issue and get your performance graphs displaying in no time!
TERMS OF SERVICE: Please be aware that continued use of the Options Auto Trader is subject to our Terms Of Service. If you have any questions or wish to review these terms, feel free to visit the website.