If your Auto Trader failed to execute a trade, there are a few potential causes and ways to troubleshoot the issue. Understanding what went wrong will help you fix it and get your auto trader back on track. In this article, we’ll walk you through the common reasons why an auto trader might fail and how to resolve the issue.
Common Causes of Auto Trader Failure
Insufficient Buying Power: Your broker account may not have enough buying power to place the trade.
Broker Connection Issue: There might be a problem with the connection between Options Auto Trader and your broker.
Entry Rules Not Met: One or more of the entry rules you set for the auto trader may not have been met, preventing the trade from being placed.
Step 1: Check the Trade Transparency Page
The quickest way to diagnose why your auto trader failed is to use the Trade Transparency page. This tool provides detailed information on what happened during the trade execution and shows exactly where the process failed.
How to Access the Trade Transparency Page:
Log into your Options Auto Trader account.
Navigate to the Trade Transparency page (you’ll find it in profile image dropdown).
Review the details of the failed trade. The page will show you:
Whether there was an issue with buying power.
If the broker connection failed.
Whether your entry rules (such as a specific time or market condition) were not met.
How to Use This Information:
Buying Power Issue: If the page shows insufficient buying power, check your broker account and ensure you have enough funds or margin available to place the trade.
Broker Connection Issue: If there was a connection issue, reconnect your broker in the Broker Connection section of your account and ensure it’s properly linked.
Entry Rules Not Met: If an entry rule wasn’t met, review and adjust your settings under the Auto Trader Settings to better align with current market conditions.
Step 2: Check Notifications
In addition to the Trade Transparency page, you can also check your Notifications for alerts related to the failed trade. These notifications can provide quick insights into why the trade failed.
Notifications will tell you if there was a connection issue, insufficient buying power, or if the trade didn’t meet your specified rules.
Step 3: Fix the Issue Based on the Failure
Once you've identified the cause of the failure, here’s how to fix it:
1. Insufficient Buying Power:
Check your broker account balance and make sure you have enough funds available.
If needed, adjust the Buying Power Allocation in your auto trader settings to ensure it doesn’t exceed your available buying power.
2. Broker Connection Issue:
Go to the Broker Connection page in your account settings.
Reconnect your broker and make sure the connection is active.
Test the connection by placing a manual trade to ensure it’s working properly.
3. Entry Rules Not Met:
Review the entry rules you set for your auto trader (e.g., strike selection, session entry time, market conditions).
Adjust the settings to ensure your rules are realistic and appropriate for current market conditions.
Step 4: Reach Out to Support
If you’ve checked the Trade Transparency page, reviewed your notifications, and still can’t figure out the issue, feel free to reach out to our support team. We’re here to help you troubleshoot any issues and get your auto trader back to functioning properly.
How to Contact Support:
Use the live chat feature available on the platform.
Send an email to our support team detailing the issue (hello@optionsautotrader.com).
Conclusion
If your Auto Trader failed, it’s likely due to insufficient buying power, a broker connection issue, or unmet entry rules. Use the Trade Transparency page to diagnose the problem and take the necessary steps to fix it. If needed, check your notifications for additional insights, or contact our support team for help.
TERMS OF SERVICE: Please be aware that continued use of the Options Auto Trader is subject to our Terms Of Service. If you have any questions or wish to review these terms, feel free to visit the website.